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This page has call costsinformation for common Thuraya SIM cards. Our passion is connecting people to Voice, Messaging and Internet data services anywhere they want to go. Send SMS to 150 (message ? For the best experience on our site, be sure to turn on Javascript in your browser. Call 150 and follow voice prompts to enter scratch card details. Please also note that the shipping rates for many items we sell are weight-based. Read about how we use cookies in our Privacy Policy.

We offer a full mufacturers warranty and comply with Australian Consumer Law. You must use a Thuraya handset with a Thuraya SIMcard that has been registered with Thuraya Recharge. For maritime use the Standard SIM card is recommended, because on the open sea (approx 5-10 nautical miles outside of coastal areas) the consumption of Units Per Minute is cheaper with the Standard SIM card. Had opportunity to talk to two of them and both were very courteous and helpfull / knowledgable about the product(s) I was enquiring about. Prefer good mobile reception? This Thuraya SIM Card fits all Thuraya Satellite Phones (XT, XT light, XT PRO, SatSleeve, SatSleeve+, Hotspot, X5). This differs from prepaid scratch cards which expire after 12-18 months if not used. Make calls and send SMS messages in satellite mode whenever there is no terrestrial network available.

, Locator Beacons & Flares If this is the case we may be able to offer alternative ways of calling the satellite networks. The Thuraya XT-LITE provides reliable satellite phone connectivity with unbeatable value. For the Thuraya data terminals and the Thuraya IP SIM cards data packages with 200MB, 500MB and 1000MB can be activated for 30 days validity. Please ensure you have a SIM card supplied by Sat Phone Sales or confirmed as able to use our pre-paid airtime prior to airtime putchases. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). This solves most problems. Calls from non-NOVA countries, on the other hand, are more expensive than with the standard SIM Card. Recharge by Phone: Alternatively, you can refill your Thuraya prepaid sim card by calling a toll-free number directly from your Thuraya phone. If you want more, please contact us. If your SIM card hasn't been used for 6 months or more, then please follow the steps here: How to initialize a Thuraya phone and SIM card that you havent used for some time. el.innerHTML = "Loading"; The easiest and most flexible way to use your Thuraya satellite phone is with a pre-paid SIM card and pre-paid airtime vouchers. How to refill your Thuraya Prepay account?Refill your Thuraya Prepay account in any of the following ways: Refill using Scratch CardsThuraya offers scratch cards that are available in various denominations starting as low as 20 units. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). , Satellite hotspots Never be stuck again. For Thuraya service plans please refer to this page. Your SIM card becomes active for one year from the date of the first phone call. Prepaid plans can be recharged as and when you need additional airtime and data credit. The only Satellite and GSM Smartphone in the World . If you are already registered, please log in. Inmarsat 50 and 100 unit vouchers are issued immediately if an instant payment method is used.

Your Shopping Cart will be saved with Product pictures and information, and Cart Totals. Thuraya X5 Satphone Dual SIM (SAT/GSM) Android Smartphone. SIM activations can typically be done within 2 business days, Monday thru Friday, during normal business hours. Both SIM cards can be used for data connection GmPRS with up to 60/15kbit/s available in the Phone (SatSleeve+, XT Pro, X5). As an exception satellite phones can access 911 when located in the United States of America. We process Same Day, Next Day and 2-Day orders quicker than any other Satellite Phone Business! B9>8(TfY0md&-Y4E# Empty cart. Callmonitor Data Systems LLC 2305 Historic Decatur Rd, Ste 100, San Diego, CA 92106-6071, United States. Create your account and enjoy a new shopping experience. The Pre Paid SIM card is available as Thuraya NOVA SIM and as Thuraya Standard SIM. Pre-Paid Airtime Credits can not be refunded once issued. With the included data Thuraya data packages for the Thuraya data terminals The Thuraya Pre Paid SIM Card can be purchased in a package with units for voice, SMS and data (GmPRS). Please use the voice number that has been provided with the SIMCard and not the data number. Industriestr I 4, 2620 Neunkirchen, Austria. You will find here soon our new rental shop. We will deliver your international shipment to any address in the World, alsoto Ukraine, Calls and text messages in satellite mode. Inactive SIM feeIf your SIM card has been inactive for more than 12 months, Thuraya will charge you a 19 unit fee each month. JavaScript must be supported by your browser and needs to be enabled in order to view this page. Copyright 2022 Satellite Telecom Shop. Australia Post are not currently managing to meet their Service Level Agreements due to volumes and staff issues. You may return most new, unopened items within14 days of delivery for a full refund. The NOVA plan offers discounted call rates from within certain countries but does work in all of Thuraya's coverage area. Postpaid has the convenience of paying at the end of the month. JavaScript seems to be disabled in your browser. Thuraya can be reached on customer.care@thuraya.com and they respond to emails promptly 24x7. Once confirmed the process continues with your service details emailed directly. The Thuraya IP data prepaid SIM card can be used to operate the Thuraya IP, Thuraya IP+, Thuraya Voyager and Thuraya WE terminals. Alternatively we can put the airtime onto another SIMcard. Dealing with this company is a snap! To minimise credit card fraud we need to verify all credit cards. We'll notify you via e-mail of your refund once we've received and processed the returned item. For the best experience on our site, be sure to turn on Javascript in your browser. Buy airtime online for your Thuraya Pre-Paid SIM, Call us FREE from your Thuraya satellite phone to buy airtime for your Pre-Paid SIM, How to get a good connection when using my Thuraya phone, How to initialize a Thuraya phone and SIM card that you havent used for some time, Fully automatic system means you get your airtime right away. Several plans are available to choose from according to your communication needs. You can then program the Thuraya XT-LITE to one of the 13 languages available (Simplified Chinese is available as a separate firmware). We only sell Thuraya airtime. Smart, compact and always accessible You can top up your existing account by using scratch cards or adding credit online. Will use it in the next couple weeks. , SOS Beacon Rental Postpaid plans can be managed online at services.thuraya.com. Share it with your friends so they can enjoy it too! The cards work in the entire coverage area of Thuraya on land masses. If you use the NOVA SIM card for outgoing calls in non-NOVA countries, you will be charged more Units per Minute than with the Standard SIM. Once you have a Thuraya satellite device, you need to purchase and activate a Thuraya SIM card for one of the several plans available depending on your usage requirements. You can make phone calls and send SMS messages in satellite mode, whether you are crossing the desert, sailing at sea or climbing mountains. More information about SIMcard validity is available here: All about Thuraya Sim Card Validity. You will need to setup a Recharge by Phone pin number first before you can use this service. By continuing to browse the site you are agreeing to our use of cookies. To avoid this fee, just make a recharge or a call once every 12 months. JavaScript seems to be disabled in your browser. Great prices and fast service from people who are Thuraya users themselves and know what its like to depend on your phone, Airtime instantly added to your phone and available for use - no waiting for pin codes or SMS. The NOVA SIM offers a discounted rate in some countries, but higher rates in others. Then send it to yourself, or anyone else so that they can they can use link to retrieve it at any time within 120 days. (to refill even while roaming in GSM). I got Thuraya xLite - very happy with the product.

Thuraya also has postpaid and prepaid plans for IP terminals where you can choose a plan for light-to-medium data use, or a plan for heavy data consumption. , Data Compression tools If enough balance is not found in your account, a grace period of 90 days is granted. Airtime Vouchers are delivered by email. Users are advised to obtain geographic telephone numbers for services they need before their journey. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Simply charge your phone and ensure that your SIM card is working. Service in outdoor locations with trees, hills, mountains, buildings or other similar structures or geographical features may impair or prevent the use of satellite communication equipment. The account is finally closed (deactivated) at the end of the grace period if no (or not enough) credit is applied. Your first plan bill will arrive by email 1 - 3 weeks after plan commencement.

Connecta Satellite Solutions LLC - very happy, my order was shipped off the same day and a tracking number was send to me, excellent service. , GPS Handhelds

We can ship to virtually any address in the world. Designed for different sectors over land, sea, and air, Thuraya delivers superior performance at lower costs. More, Once you receive your new SIM card, contact us when you are ready for your card to be activated. Thuraya postpaid plans offer flat rates over the networks coverage area. Robust, compact and affordable We accept American Express, Visa and MasterCard. All new physical products other than batteries (6 months) have a full 12 month warranty. Iridium 9555 Satellite Phone Standard Package, ACR Bivy Stick: 2-way Iridium Satellite Communicator (4601). '+'com'].join('@')); In case of emergency, if our main lines are down please use the following satellite numbers to reach us: 8816 2242 3262 or 8816 2246 9738. You will need to verify your card before you can make any further purchases. A Division of Connecta Satellite Solutions LLC. After completing the checkout for your new SIM card please use the link below to have your SIM and plan activated. , Iridium Airtime The Thuraya Prepaid Sim Card for the Thuraya Data Terminals Call 941-955-1020. ALL of our handsets come with the appropriate pre-paid or post-paid SM Card. , Satellite Phone Rental It is very easy-to-use. The legendary Thuraya XT PRO accompanies you even in the toughest conditions on land and at sea. You, or anyone with the link, can use it to retrieve your Cart at any time. Make a free call to buy airtime directly from your phone. The Thuraya prepaid credit can be used for all SIM cards to top up the credit. Prepaid plans can be recharged as and when you need additional airtime and data credit. No monthly contract is required and pre-paid airtime can be used in any of the 140 countries in Thuraya's coverage zone (this excludes America). In this period your account will be automatically renewed if you refill your account with the required amount (please note that any credit that is on the card remains until the end of the grace period). For the best experience on our site, be sure to turn on Javascript in your browser. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. The Thuraya network does not cover north or south America. You will need a pin number to access this service. You can buy recharge units online and you can also use the Recharge by Phone service if you place the SIM card into a Thuraya handset and call our toll free number to access the service. Thuraya Prepay plans are easy way to ensure that your satellite phone is ready when you need it, without making the commitment of long-term contracts and dealing with billing hassles. We will deliver your international shipment to any address in the World, also toUkraine. The cost of a call depends on your SIM card. You will need to go to a Thuraya Service Provider or Thuraya retailer to buy a SIMcard or handset. Activation details, including your Iridium phone number and expiry date, will be forwarded by email once your SIM is active. The Satellite Phone and Internet Experts. VAT No. Make sure that you have a good satelite signal when calling. The advanced omni-directional antenna ensures uninterrupted communications, offering seamless walk-and-talk functionality for calls-on-the-go. Please use our rental shop and click on the headline above. You can opt for a postpaid or prepaid plan where prepaid does not have monthly service fees and best suited for short-term or seasonal use and postpaid is convenient for ongoing use. To select the right SIM, simoply check if you are going to be in a discounted tariff country in the list to the right. Thank you. If you have ordered a handset or device from us you do not need to order a SIM (supplied with your device).

Please check the information on this page: How to get a good connection when using my Thuraya phone. Also some telephone networks may block calling satellite telephones. It is designed for cost-conscious users who need to stay securely connected, without compromising on a clear and uninterrupted connection.

Activation requests can be made 24 hours per day, 7 days per week online at. Therefore, phones do not work inside buildings or vehicles unless used with an external antenna. Fast, connected and always available

Airtime is added to your SIMcard instantly when you recharge through Thuraya Recharge. Yes, Press 0 when our system answers your call, and you will be directed to our 24x7 English speaking support centre. During this time you can recharge and Thuraya will then automatically deduct the fee, giving you another 12 months validity on your SIM card. Your input is very much appreciated. We use cookies to improve your experience on our website. Callmonitor Limited, Registered Office: 207 Regent St., London W1B 4ND, UK. If the recharge was not able to be added to a SIMcard (eg if it has expired or is not a prepaid SIM), then we can provide a refund on request. Based on a USD price of $69.95 and today's exchange rate. There will usually be a small fee for this, but it avoids needing to obtain a new card. document.write(['care','satellitephonestore. Have not done anything with it just yet. For Thuraya Prepaid NOVA and Thuraya Prepay SIM cards this fee is 39 units. Visit the website www.thurayarecharge.com to register your phone where you use the following methods to top up: Recharge Online: Buy Thuraya airtime units online with your credit card and units are instantly added to your Thuraya prepaid sim card. Valid for 2 years (from date of first call must be made within 6 months of activation), Renewal Rate = 15 units (2 years automatically renews if credit available). Some countries have restrictions or regulations (such as permits or licenses) for use or possession of satellite equipment, as such Customers are recommended to contact the Embassy, High Commission or Trade Commission of the destination or transit countries or territories, prior to entry into any country or territory. Don't want satellite? Use the XT PRO with large color display for your voice and text communication on the Thuraya network. Satellite Phones Activating your Thuraya prepaid SIM card enables you to choose a recharge amount so you can get up and running with Thuraya satellite communication services. The robust and professional Satellite Phone from Thuraya Free shipping is by standard first class mail and does not offer tracking information. Registered in England, Company No. Its that simple. Do this by logging into your Thuraya Recharge account and going to "My Thuraya Phones". All Rights Reserved. The people at Thuraya Recharge know what it's like to rely on your satellite phone. 03844878, VAT No. We also offer Express Economy and Overnight Delivery. With the Thuraya SatSleeve+ and your Android smartphone or IPhone, you can use your mobile network as usual and be connected to the Thuraya satellite network at the same time. $14.95 Parcel Post fully insured (3 - 8 days), $24.95 Express Post fully insured (2 - 5 days). /Rttm%fH~ }kw:w , Inmarsat Airtime We do not sell prepaid scratch cards. If you are unsure if your SIMcard is active or if there is coverage in your area, you may also wish to contact Thuraya or your Thuraya service provider. The number is 800 11 800. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. This pin can be obtained by sending a blank SMS (from your Thuraya phone) to 1522 or by asking your Thuraya Service Provider to set one for you.

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