We do not store credit card details nor have access to your credit card information. 
Contact your bank; there is often some processing time before a refund is posted. I made sweet knitterly love to it by winding it by hand, swatching and even blocking my my swatch. 
To make a return,please mail youritem(s) to: You will be responsible for paying shipping costs for returning your item. Please, I'd-like-a-whole-bag hard. Only regular priced items are eligible for a refund. You can trust thatyour payment info and dataare safe when you shop with us. Our store is certified Level 1 PCI DSS compliant, covering all six PCI standard categories. We shipworldwide. If you receive a refund for an item that involved an error on our part, the cost of return shipping will be deducted from your refund. If your return is rejected, we will contactyou with an explanation. The Targhee and Rambouillet make is soft and crazy sproingy, the Columbia, Corrie, and Romney make it strong and give it good stitch definition. Depending on where you live, the time it may take for your exchanged product to reach you may vary. It blends the soft wools from Rambouillet, Columbia, Targhee, and Friesian sheep with the lustrous fleeces from Corriedale, Montadale, and Romney. Several types of goods are exempt from being returned: needles, hooks, books, patterns, magazines, gift cards, stitch markers and other small notions. It's woolen spun, so even doubled, it's light. To be eligible for a return,the productmust be unused, and in the same condition that you received it (i.e., yarn must beunwound). Need help with a project? We're here for you! Sinceits founding in 1981,itsgoals remain unchanged: to create yarns of the highest quality, to help sustain regional sheep farming, and to develop environmentally sound ways to process natural fibers. 100% American Wool2 Ply Heavy Worsted Weight140 Yards/ 128 mSuggested Gauge: 4.5 sts per inch / 2.5 cm on US7 / 4.5 mm needlesCare: Hand wash, lay flat to dry. Green Mountain Spinnery Weekend Wool - I'm a Smitten Kitten. Weekend Wool is their woolen-spun, 100% American wool sourced from farms in New England and across the US.
MORE HOURS: Now open Thursday thru Saturday (11-5) and Sunday (11-4) , Any item not in its original condition, damaged or missing parts for reasons not due to our error, Any item that is returned more than 90days after delivery. What makes it a great yarn to me?
I'll be picking up my new yarn love at the Vermont Sheep and Wool Festival. Call or emailus to set up a private (or group) tutoring session in person or over Zoom! Once the returned item is received, a gift certificate will be mailed to you. Items without an original receipt or gift receipt. The blend of breeds is genius, some Rambouillet, Columbia, Corriedale, Romney, and a big helping of Targhee. The result is a lofty yet durable yarn withfantastic stitch definition. The next day I asked Maureen and Kate for 12 skeins for a Carbeth. To complete your return, we require a receipt or proof of purchase. All sales of needles, hooks, books and patterns are final. Contact your credit card company; it may take some time before your refund is officially posted. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you need to exchange it for the same item, send us an email at lisa@starshollowyarns.com and then send your item to: If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. How hard? This weekend I taught at the Wisconsin Sheep and Wool Festival (more on that next week) and it was wonderful.
It must also be in the original packaging with tags. Please do not send your purchase back to the manufacturer. Sale items will not be refunded. It's soft and sturdy. Our policy lasts 90days. Note: Unlike most commercial mills, the Green Mountain Spinnery uses no chemicals to bleach, moth-proof, or shrink-proof yarns. We heavily research the products offered in our shop, to ensure they come from socially and eco conscious sources, and that our wool yarns come from non-mulesed sheep. There are certain situations where only partial refunds may begranted: Once your return is received and inspected, we will determine whether it will beaccepted or rejected. Productsnot inresalable condition: used and/or not in the original packaging with tags. Youwill automatically receivean email confirmation with the relevant information. We offer sustainable and thoughtfully sourced yarns, knitting & crochet notions and gifts for the modern handcrafter in a welcoming environment based on the fictional town of Stars Hollow. Products withvisible signs of wear or use.
I bought a couple of skeins to swatch for a Carbeth Cardigan (I held it double). Did I mention it's tweedy? We only replace items if they are defective or damaged.
If accepted, your refundwill be processed and a credit will be applied to your credit card or original method of payment, within 1-3 business days. Green Mountain Spinnery is aworker-owned cooperative in Putney, Vermont.
If youve done all of this and still have not received your refund, please contact us at lisa@starshollowyarns.com. So you canunderstand why we are honored to carry their yarn in our little shop! Shipping costs are non-refundable. We cannotguarantee that we will receive your returned item. The last thing I expected to happen was to fall hard for a yarn. It's been around for awhile, but not on my radar. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return. Your payment information is processed securely. The yarn is Weekend Wool by Green Mountain Spinnery. Due to increased shipping costs, we have suspended our free shipping option. If 90days have gone by since your purchase, we canoffer you store credit. Yarnthat is not in its original condition and/or has been wound into cakes. Please seeour shipping page for details. Images courtesy of Green Mountain Spinnery.
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