I have asked several times for a

I have asked several times for a refund and been told to be patient. I am not sure what is going on with this company as I have ordered before with no issues. Please know that we value your concern as a customer. I have been a Yes We Vibe customer for over 10 yearsI have happily purchased several pairs of boots and other shoes,as well as cell phone holders. We appreciate it. It is certainly our desire to bring good vibes to customers like you. Serving you with amazing products and the best experience possible is our priority. BBB Business Profiles generally cover a three-year reporting period. Believe me! Custom spiritual shoes with Merkebah or starry print. After that happened, they were quick to act. You'll love our warm winter vibe sneakers with their wide full front-toe print. LOVE LOVE LOVE these shoes. Hi Brenda, Thank you for your awesome review. I love my boots! I would give 5 stars, but the masks that I ordered to match my shoes were just not very comfortable to wear. Please know that it is our intention to give you good vibes and resolve whatever issues you've encountered with your purchase. However, we want to take responsibility for this issue that is why we offered you an option to either process a refund or a replacement We truly apologize for everything that happened. These shoes are so well made and warm. I LOVE IT!! I really appreciate that Yes We Vibe made masks to match the shoes, but I never could actually wear them for very long which made them useless. Thank you for your understanding. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I just love my Yes We Vibe shoes! When they had outgrown them, the shoes were passed down and continued to bring comfort and joy. All was well until 12/23 when my shipment stopped moving. They have continued to make upgrades to their products over the years so you always know you're getting their latest and greatest products. I get so many compliments on them.

Last order from me. I absolutely love these. 3 months have passed and my order has not arrived. Hello Susan, Thanks for reaching out to us. I recommend them! We'd like to let you know that we have reviewed the e-mail you sent us. Hello Patricia, Thanks for reaching out to us. LOVE LOVE LOVE these shoes. Hope they reach out soon because I love their boots and am eager to get this new order in. When the order gets shipped out, we do send the tracking information to every customer. It's winter in Chicago and I've been wearing them almost every day in the house. I have 6 pair and every time I wear them. Might be a little pricey, but original. Then the sweatshirt with its design is my all time favorite. 2022 Trustpilot, Inc. All rights reserved. It is our intention to give you good vibes and resolve whatever issues you've encountered with your purchase. "", "FINALLY!! The hardest parts of it all were choosing which ones to buy and then which ones to wear!! Love, love, love them. View cart for details. Serving you with amazing products and the best experience possible is our priority. The phone covers were well designed and colorful. SafeGuard shipping guarantee provides protection for shipments that are lost, broken or stolen. They are machine washable. Very comfy and attractive - a good fit! We have not heard from you until you filed the dispute so we reached out to you again on February 12, 2022, and we offered either a replacement or a refund. Very comfy and attractive - a good fit! I get so many compliments on them. They work well in the snow and keep my feet dry. Also, we have already processed a refund on your order. I love them. The shoes are amazing and fit to size so that is not my concern. With the warm lining In these shoes, I have been wearing them like slippers. More comfortable than expected. I absolutely love the shoe! Hi *******, We are sorry to hear about the unpleasant experience. I prefer to be barefoot and the aqua shoes do the job! They are warm and it feels like I am wearing slippers. The winter vibe sneakers are perfect for me and others I have gifted to. Very comfortable, accurate sizing, delivery was expected. You do not see these sold at *******. Serving you with amazing products and the best experience possible is our priority. It is beautiful with vibrant colors and so warm and comfortable! I get comments on all the shoes I have purchased! It is our intention to give you good vibes and resolve whatever issues you've encountered with your purchase. Someone wants to know where I purchased them! I bought one of the Amazing Phone Cases & I used it as my Clutch purse because of the fantastic features of having a place for Your ID & Cards! These shoes are so well made and warm. I made a mistake in my order and they were so great to help me correct it and get the perfect item on its way to me. I am so impressed with the product and the company. They are warm and it feels like I am wearing slippers. Thanks for them!" I got a couple of bandanas I use for my hair. I ordered a string bag from Yes We Vibe.As a comparison to other products they are selling, I thought I ordered a small item, but there was nothing "small" about the service I have received from them. You will love these and they all run true to size. I made a mistake in my order and they were so great to help me correct it and get the perfect item on its way to me. My first experience with Yes we vibe, was when I was gifted a pair of slip on shoes from a friend. And it was such a pleasure dealing with the service team. Believe me! So convenient! Add SafeGuard shipping guarantee to enable shipping protection on your order. Fun designs and vibrant colors for everyone!! Exactly like the photo and a perfect fit, and the most comfortable shoes I've had in years! I am relieved to know you are all still up and running and I thank you for easing my mind. I am a repeat customer for life! With the warm lining In these shoes, I have been wearing them like slippers. Not my first experience with Yes we vibe; definitely not my last either. Yes we vibe " is promoting a lie. My day brightens every time I put them on. My only complaint about you're product is that you don't have them without the linning. Replies to negative reviews in < 24 hours, YesWeVibe mixes Functionality With Style & Great Vibes, I love my purchases and you defiantly will too, Nothing But Happy Vibes with 'Yes We Vibe'. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. As for the bag itself, it's absolutely amazing! I smile when I wear them. 100% China made cheap products. I've happily recommended 'Yes We Vibe' to many people, who will often compliment me on my footwear. I was so happy when I finally got my box.

Share the good vibes with your loved ones and the world! I love the feel, thickness and look of these leggings. They are warm and so comfortable. While on my usual morning walk, I was stopped by a neighbor who wanted to know where I purchased my beautiful sneakers. SOOO VERY TRUE! I will wait another few days and see how it pans out. Each pair of shoes is made to order. The colors are so vibrant. !My first purchase was for Winter Sneakers. True to size it fits very well. Someone wants to know where I purchased them! Add SafeGuard Shipping Guarantee To Your Cart To Maximize Protection On Your Order! I just wish I could stop dirt from getting on them, that seems impossible in winter. Hello Brityn, Thanks for reaching out to us! Namaste. The reason why your package was not delivered was due to the failure of our shipping courier which is already beyond our control. Add SafeGuard shipping guarantee to enable shipping protection on your order. I have gotten 10 pair of boots and shoes from them. I ordered seat covers from Yes We Vibe last year. I'm so happy with them. Fast forward to December, I finally have tracking info. You just can not stop at one pair! You will love these and they all run true to size. I paid through ****** so I can get a refund but I really want the boots. I get comments on all the shoes I have purchased! I have everything from winter boots to sneakers, tote bags to pillow covers, headbands to aqua shoes! If you have any other concerns, please reach us at **********************Thank you for your understanding. These are the best shoes. These are so warm, cozy, and comfortable. I have given the aqua shoes and blankets as gifts and love my winter sneakers. If there's something wrong with your order, please let us know and we'll make it right for you! for someone to find on your site and order. Well made & comfyplus very artsy & out there! Nike Mens Space Hippie 01 DN0010 400 Obsidian/Orange - Size 13, Nike Mens Crater Impact Fitness Workout Running Shoes, Jemis Skullies Beanies Thin Bonnet Cap Autumn Casual Beanies Hat, Nike Space Hippie 04 Womens Style : Cd3476, Women's Athletic & Outdoor Sandals & Slides. I own 5 pairs of Yeswevibe boots! The website clearly states that it takes 2-4 weeks for delivery. Thank you again! The two pair of shoes I bought were so comfortable, and I constantly get compliments every time I put them on. I recommend to anyone! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. YesWeVibe is a Small Family Owned Company that I can happily Stand behind wholeheartedly! They are comfy, durable and come in so many cute designs. Add SafeGuard Shipping Guarantee To Your Cart To Maximize Protection On Your Order! These are perfect for colder days! Yes we vibe is a great company that I am happy to support. It is also clearly stated that shoes cannot be returned. I will be ordering again. We would love to find the best solution to resolve this issue. If you'd like to get the additional items you've selected to qualify for this offer. Seller assumes all responsibility for this listing. ", " YesWeVibe offers a vast selection of bohemian style clothing, shoes and decor to feel good in. Very comfy and attractive - a good fit! If you have very narrow feet, they might not work for you. Only reason not 5 stars is they took so long to get here. Everything I had hoped it to be! Leave feedback about your eBay ViewItem experience, Floral Yin Yang Spiritual Hippie Compass Long Sleeve T Shirt Tees For Women, - Top Rated Plus - opens in a new window or tab, - eBay Money Back Guarantee - opens in a new window or tab, - for PayPal Credit, opens in a new window or tab, Learn more about earning points with eBay Mastercard, - eBay Return policy - opens in a new tab or window, - eBay Money Back Guarantee - opens in a new tab or window. I received SO many compliments! They are very durable. They are so comfortable! I absolutely love these. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I had an awesome experience after the first delivery didnt fit. Received them in a timely manner. I wear mine every day, and they have held up beautifully! Super comfy, easy on-and-off slip-on style. I have ordered both the sneakers and boots. I've been pleased with the customer service and quality of the purchased items. Both of them but particularly the fluffy winter boots are solid, warm and so beautiful! $100.00 $100.00 I am a baby-boomer, and I chose hippie designs. Im super satisfied. It is our intention to give you good vibes and resolve whatever issues you've encountered. The sizing is weird. It's winter in Chicago and I've been wearing them almost every day in the house. I get comments on all the shoes I have purchased! The soles are a softer rubber than traditional sneakers and last 2-3 seasons. UIN Women's Fashion Floral Art Sneaker Painted Canvas Slip-On Ladies Travel Shoes, Women's Cushionaire Luna Cork footbed Sandal with +Comfort, Hey Dude Men's Wally Sox Onyx Multiple Colors | Mens Shoes | Men's Lace Up Loafers | Comfortable & Light-Weight, CUSHIONAIRE Women's Lane Cork Footbed Sandal with +Comfort, WHITE MOUNTAIN Women's Harrington Flat Sandal, Hey Dude Men's Wally Loafer Multiple Colors | Mens Shoes | Men's Lace Up Loafers | Comfortable & Light-Weight, Blowfish Malibu Women's Play Core Fashion Sneaker, Women's Sandals Casual Summer Water Sandals with Arch Support Yoga Mat Insole Outdoor Wadable Sandals, DREAM PAIRS Women's Flat Sandals Summer Braided Strap Yoga Comfortable Beach Sandals, Ablanczoom Womens Comfortable Leather Floral Print Flats Casual Driving Loafers Walking Shoes for Women, Pali Hawaii Light Brown JANDAL + Certificate of Authenticity, Forever Link Women's Classic Slip-On Comfort Fashion Sneaker, SHIBEVER Women Sandals Summer Boho Casual Flat Ankle T-Strap Thong Elastic Comfortable Flip Flops Beach Shoes Sandal, SHIBEVER Women's Sandals Bohemia Summer Beach Flats Beaded Ankle Strappy Sandal Dressy Shoes, Hey Dude Women's Wendy Shoes Womens Loafer, CIOR Women's Sport Sandals Hiking Sandals with Arch Support Yoga Mat Insole Outdoor Light Weight Water Shoes, Crocs Unisex-Adult Classic Tie Dye Lined Clogs | Fuzzy Slippers, 6 Pcs 60s 70s Hippie Costume for Women Peace Sign Earring Necklace Headband Fringe Vest Tassel Cardiga, Converse Women's Chuck Taylor Lift All Star High Top Sneakers, KEEN Men's Newport H2 Closed Toe Water Sandals, Rhode Island Novelty Round Color Lens Sunglasses 1 Pair of Pink Glasses, NETGEAR Wi-Fi Range Extender EX3700 - Coverage Up to 1000 Sq Ft and 15 Devices with AC750 Dual Band Wireless Signal Booster & Repeater (Up to 750Mbps Speed), and Compact Wall Plug Design, Crocs Unisex-Adult Classic Clogs (Best Sellers).

They have worn the shoes to the pool, the beach, and canoeing. As for the shirts, we understand that there was a sizing issue. On January 24, I emailed them again to find out if they had further info. Let's spread some good vibes again soon! If there's something wrong with your order, please let us know and we'll make it right for you! Thank you for your understanding. Please understand that we tried our best to assist you in every way can. I am so impressed with the product and the company. If you Buy It Now, you'll only be purchasing this item. You just can not stop at one pair! Well made & comfyplus very artsy & out there! Not worth dollar store prices, much less the extravagant prices they charge. Companies can ask for reviews via automatic invitations. ", "Very comfortable and I love the colors.". I've ordered half a dozen pair over the year and love the shoes, but this is beyond belief right now. Anyone can write a Trustpilot review. They came very quickly, were exactly what I ordered, fit perfectly, and EVERYONE loved them. Meanwhile they're sending thank you notes from a yatch literally a picture of the company owners on a yatch. You won't be disappointed! On weekends they were their go to shoes. I have been ordering boots (8 pairs) since 2017, I have ordered a purse also. I love that each order has had a thank you card and an extra gift (stickers, mask or cup coaster) included. Been trying to find out how to return the shoes but the phone number rings and then conveniently hangs up. It is certainly our desire to bring good vibes to customers like you. These are the most comfortable shoes I have ever worn. They are so comfortable! I absolutely love the shoe! Shop products from small business brands sold in Amazons store. Beautiful, and comfortable !! After being washed and hung to dry, they looked like new. Very comfortable, accurate sizing, delivery was expected. I ordered the shoes and a couple shirts. We use dedicated people and clever technology to safeguard our platform. Super comfy, easy on-and-off slip-on style. Have a wonderful day! If you have any other concerns, please reach us at *********************. Thank you for your understanding. BBB Business Profiles are subject to change at any time. Your order was finally shipped on December 17, 2021, since we mentioned on our website that our production time runs 5-14 business days. The * is too small and the xl is way too big.

I get so many compliments on them. This company is truly awesome. Have a wonderful day! Someone wants to know where I purchased them! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. ", ""My boots! I love everything I've ever purchased from Yeswevibe. I now see the neighbor with her beautiful sneakers.I just took a picture of my sun and moon sneakers. I love the shoes in all the different patterns at Yes We Vibe! It is beautiful with vibrant colors and so warm and comfortable! Very sturdy and stylish to fit My unique Vibes!!! I love them. If you have any other concerns, please reach us at *********************. We apologize for the delay in your order, our courier might have encountered issues that are out of our control. Thank you for your understanding. I recommend to anyone! From Carseat covers to hobo bags. I made a mistake in my order and they were so great to help me correct it and get the perfect item on its way to me. Copyright 1995-2022 eBay Inc. All Rights Reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Nike Space Hippie 04 Mens Running Trainers Cz6398 Sneakers Shoes, Skechers Women's Reggae-Sew Me-Boho Woven Strappy Slingback Sandal, WHITE MOUNTAIN Shoes Hayleigh Leather Footbeds Sandal, Soda Topic Open Toe Buckle Ankle Strap Espadrilles Flatform Wedge Casual Sandal. Or you may reach us again at **************************************** you!Kind regards. Have a wonderful day! I even shared, Yes we vibe, with many family and friends. The rubber sole provided comfort and protected their feet when wearing the shoes outside. Thank you! We requested that you give the courier additional time since issues like this were common in January. They do not disappoint. They actually reached out to check if I'm pleased with my sting bag a couple of times: the first time was immediately after receiving it- to make sure it has arrived in perfect condition, and a second time a couple of months later- to check if I am happy with it.I was utterly surprised that although I made a small purchase, I still got all the attention and service as if I had made a large purchase. Beautiful, warm, good indoors or out. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Customer ReviewsCustomer Reviews for Yes We Vibe Inc.Online ShoppingView Business profile, Customer Reviews are not used in the calculation of BBB Rating. Quality in stitching, and materials.I also received my orders in a timely manner. Therefore, we will not be able to know if a package gets lost or if the shipping courier failed to deliver the package for whatever reason. I love them. Great customer service and they really take your feedback to heart. I'm giving 5 stars for the shoes I have already, but zero for the site stalling. Cannot say enough good things about my experience with them. ", "LOVE MY SHOES!!! Ataiwee Women's Flat Sandals - Comfort Casual Ankle Elastic Strap Slip on Spring Summer Shoes. This made the company actually act and after 3 days, it was confirmed my order was "lost". I have 3 pair of slip-on flats and one pair of tennies. I love their stuff. Also, we have already sent a response to you. I have 6 pair and every time I wear them. You will love these and they all run true to size. $100.00 You just can not stop at one pair! Gonna be great for summer and chilly evenings on the water. They both slipped them on in the morning while getting ready for school. Everyone was so delighted with the Winter Sneakers, they wanted to get the Aqua Barefoot Shoes for the summer. Let's spread some good vibes again soon! 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Add to cart to save with this special offer. They keep in touch and make sure everything is still good and are always wanting to know if there is anything they can do to help me. Hi Marianne, We appreciate your review. The truth. Everything is 100% to my satisfaction.

I also have tried to sign up for emails and create an account and the emai! These are the most comfortable shoes I have ever worn. Most of the styles I like, a few I don't. Please help! Love them! We appreciate it. BBB Business Profiles may not be reproduced for sales or promotional purposes. LOVE LOVE LOVE these shoes. It is our intention to give you good vibes and resolve whatever issues you've encountered with your purchase. $90.00. If there's something wrong with your order, please let us know and we'll make it right for you! I absolutely love these. I have 6 pair and every time I wear them. They are warm and so comfortable. That's fine, I figure I'll just wait and see what I get. Also, we have checked the status of your order and it was already delivered. Thank yo so much! I recommend to anyone! Love Yes We Vibe !!! SafeGuard shipping guarantee provides protection for shipments that are lost, broken or stolen. Let's spread some good vibes again soon! Very comfortable, accurate sizing, delivery was expected. My grandchildren loved the fun colors and designs. The width on all shoes is wide. Actually dollar general has better quality items than yeswevibe. "I love my newest pair of boots! Add SafeGuard shipping guarantee to enable shipping protection on your order. I recommend them! Hello D******, Thanks for reaching out to us. Keep up the great work. I emailed customer service who ensured me my order was received and was in process. The flat sole is perfect for walking and I recommend to everyone that asks. Something went wrong. It is certainly our desire to bring good vibes to customers like you. I love the follow up messages making sure I am happy with my purchases. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. With Covid issues, it can take longer. Yes We Vibe has the most colorful, well made items I have ever seen. These are so warm, cozy, and comfortable. Happy Feet #happyfeet #boots #workboots #footwear #shoes #myshoes", "Thanks for a great and comfortable product! Love, love, love them. They are warm and so comfortable. We apologize if you were not able to receive the package. My cc co completed my dispute in my favor but my big problem is, I brought up these red flags with the company directly and they never actually acted or tried to help until my cc co reached out to them. Save your money, buy anywhere else & you will be happier. Bought 2 of the same shirts one large and one xl.

I cant wait to try more styles!! The poorest **************** on the planet. As a matter of policy, BBB does not endorse any product, service or business. However, we have no means of tracking the shipping status of all the orders. There are many styles and the fit is true and comfortable. We'd like to let you know that we have reviewed the e-mail you sent us. I can tell they truly love the product they make and the way the box was prepared prooved that. They have an auto message when you call and every contact method is not answered. I have gotten many compliments on the design and the appearance. Hi Karen, Thank you for your awesome review. You'll love our warm winter vibe sneakers with their wide full front-toe print. I would suggest any products to anyone simply because if Im happy with what I have received then I would definitely think all their products are good. Add SafeGuard shipping guarantee to enable shipping protection on your order. Have contacted support and they say they will get back to me. I told her to check out the site as I had already purchased sneakers and found them true to size and comfortable. We absolutely love your boots and look forward to ordering more in the future. International Association of Better Business Bureaus. They are well constructed, comfortable, durable, warm and exactly what was needed. Price and other details may vary based on product size and color. !get a lot of compliments on them! I would not recommend shopping from this site. I knew shipping would take longer than usual but unfortunately didn't check their FAQ that states the merch is made and shipped from China. It's winter in Chicago and I've been wearing them almost every day in the house. Don't order from here. Thank you so much we vibe for reaching out to me! Please know that we value your concern as a customer. It is beautiful with vibrant colors and so warm and comfortable! I've been trying to order two fur lined boots for 3 days now. Well made & comfyplus very artsy & out there! These shoes are so well made and warm. Finally the beginning of Feb, I disputed the charge with my credit card company. I got a wall hanging too. Then on January 25, 2022, you contacted us again that you still have not received the package and on the same day, we responded and informed you that due to the delays, the delivery could take longer than the 3-5 weeks expected timeframe. The site freezes after I put in all my payment info. :D.. Often they put them on when they came home. These are so warm, cozy, and comfortable. We just checked that you sent us an e-mail last Wednesday, June 22nd, and we were able to send a reply immediately within 24 hours but did not receive a response.We'd love to resolve this issue with you. SAVE $10.00 All reviews are published without moderation. If there was such a pair I could enjoy wearing them year round. I absolutely love the shoe! These shoes are so comfy, and well made! They are really comfortable. As for the shoes, the uppers are well made and the colors vibrant. "PEACE TAPESTRY We also apologize if the shipping took so long, our courier might have encountered issues that are out of our control. The second did. They are warm and it feels like I am wearing slippers. Upon checking, you have successfully placed your order. SAVE $10.00 I finally received my 2 pairs of shoes and they are perfect! Also, I like the philosophy of this company and I certainly would recommend them for their products. Never arrives to click link to confirm. You won't be disappointed! Love these! 60% negative reviews is telling, believe it for what it is. These are the most comfortable shoes I have ever worn. Please know that we value your concern as a customer. Your recently viewed items and featured recommendations, Select the department you want to search in. $90.00. This company is the next big thing on the internet. They have lost me as a customer and now I have to begin the process of trying to get my money back for items not received. It's in vibrant beautiful colors and a strong non-wrinkled fabric, making it perfect for me to carry my things around, and not feeling worried it might break or rip. However, the shoes did not fit. You won't be disappointed! With the warm lining In these shoes, I have been wearing them like slippers. Ordered these boots from a ******** ad at the end of Nov. Please reach us at **************************************** you!Kind regards. Here are 8 tips for writing great reviews. Also tried to reach them through their ******** link and it leads to a page that is unavailable? Love, love, love them. You'll love our warm winter vibe sneakers with their wide full front-toe print. If you have any other concerns, please reach us at *********************. I couldn't be more pleased with my purchases and am stopped frequently to ask where I purchased them. They did note in the email confirmation that shipping was taking extra time due to COVID. Hello *******,Thank you for writing us a review.We are truly happy to hear that you love your winter sneakers. I am so impressed with the product and the company. They go above and beyond with customer care. Always courteous and prompt customer service, and I am always happy with their products. We will be waiting for your response. If you wear heavy socks or orthotics this is fine. I bought their winter shoes and loved them but I dont care for the shirts that I ordered. Super comfy, easy on-and-off slip-on style. Nope, just "it's coming". Everything fits well and lasts through many usesbut the best part is the uniqueness of the styles and patternsas a yoga teacher I love to express the peace, love and happiness vibe !! Should have checked here before I ordered. They are so comfortable! sorry. I recommend them! They make me happy. SAVE $10.00 Please know that we value your concern as a customer. Have a wonderful day! These are perfect for colder days! We'd like to let you know that we have reviewed the e-mail you sent us. Charlie Collie . Have a wonderful day! Verification can help ensure real people write reviews about real companies. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Love them! Made my first purchase several years ago and love all their products. Add SafeGuard Shipping Guarantee To Your Cart To Maximize Protection On Your Order! I have now ordered more for myself and as gifts for others. YesWeVibe is one of the best companies I've dealt with. I love them! When you sent an e-mail on December 13, 2021, asking about the status of your order, we immediately replied that the order is in production. We'd like to let you know that we have reviewed the e-mail you sent us. Extremely understandable and, being in customer service myself, I was patient and continued to wait.

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I have asked several times for acanon printer pictures