We help the homeowner add value to their land and create beauty according to the homeowners budget and dreams. They were excellent. The next day my husband called and explained that there was still water around the same area and the pool's water level was going down. How , 2022 Paradise Pool Mart - My Above Ground Pools, Custom Above Ground Pools Lexington Kentucky.
Paradise Pools The New Technology of Above Ground Pools Choices, Custom Build Made To Order Pools Get A Quote, Baltimore Maryland is known for producing quality products and affordable prices, and so are we with our Above Ground Pools.
His crew was very efficient an, My above ground pool was in need of a replacement. Allow 60-80 days Now I have to fill all of this in!
. My husband communicated with a person named Cyndie who was rude and hustled him, The job was almost $10,000 and after they completed the job, the water stated draining as we found a hole in liner.
They installed the whole pool, did everything, did not destroy my yard, and did not rip anything up.
I have been told, by several POOL STORES, that draining the pool would risk cracking the liner. They had to pull the liner away from the pool to do a sheet metal repair.
I spoke with the owner, who was very disrespectful when I spoke with her on the phone.
THEY PROMISED THAT THE JOB WOULD BE COMPLETE IN ONE DAY AND TWO WEEKS LATER THE JOB WAS STILL INCOMPLETE. It is our pleasure to serve the homes of Carroll County, Baltimore County and Baltimore City.
Details: I have already purchased a pool Hard-sided pool - steel Circle Home, Details: Above ground Outdoors Vinyl Vinyl lining damaged or needs replacement, Steve and crew arrived as scheduled and had our, in under 4 hours in the brutal heat of the day.
But the bottom was not smooth.
Yes, C & D'S INSTALLERS offers eco-friendly accreditations.
The first phone call was very informative, and all of the information discussed was followed up by email.
I decided to just have the old pool removed for now, and scheduled them to come back.
Why drain the pool if you can find the hole at the water line? Granted the contract states not responsible for some wrinkles but way too many wrinkles and the the 'bumps' that are popping up are uncalled for and it's only June 18th my 3rd time in the pool!
Over 10 years of experience. When I spoke to their office person a week ago, she told me frankly that I should have never signed the paperwork that their crew leader pre-filled in for me, and that because their warranty is up, the owner was unwilling to do anything, even though I explained to her that the pool leaked the day after they installed it and we put water into it.
Horizon Outdoor Design serves residential and commercial clients throughout Maryland and Southern Pennsylvania.
*"every explanation and solution I proposed you argued with me telling me I was wrong." The work was done as promised. Description of Work Major repair of pool wall from return line and liner which was damaged from harsh winter. Now that I had a deck istalled and was finally able to use the pool, the bottom of my pool stinks. He was very miserable about it and used fowl language while he was on his cell phone arguing with someone.
I can't believe that businesses like this exist. Please save your money and the anguish. Horizon Outdoor Design only utilizes the highest quality products and installation standards. Your State is home to many above ground pools . We appreciate your business and look forward to providing you a quality pool installation that you and your family will enjoy for many years to come.
Everyone appeared to know exactly what they were doing. They installed a defective skimmer and want to charge me $125 to come back and instal the replacement.
On time, courteous and had my 21, leveled, up and liner in place.
One of the items that the crew leader checked off was that he affixed the "don't jump into the pool" stickers onto the pool which they never did.
Description of Work CLEARED DIRT FROM THE BACK YARD AND INSTALLED A 18 ROUND 4 FOOT DEEP POOL, DECK, AND FENCE.
The Doughboy pools require SIGNIFICANTLY more work and are EXTREMELY labor intensive to install, not to mention, there are quite a number of additional calculations required for their installation. None of these comments were made in a polite manner over the phone, despite what C&D Installers is trying to make it seem.
We specialize in hardscape design and installation, mulching, hauling, planting, gutter cleaning, landscaping, power washing, snow removal and general outdoor maintenance.
From the first phone call, C&D was very helpful and professional.
DONT use this company Terrible customer service from star to finish. Horizon Outdoor Design uses locally grown and cultivated plants that are acclimated to our region which helps reduces overall loss and plant replacement. At this point all monies were paid and this same lady Cyndie who called my phone and sent many text no longer responded.
I was told to drain the pool completely, even though it is logical that the hole in the liner would (and was) where the water stopped draining. I scheduled an appointment for estimate and called and arrived promptly.
Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care.
Read More, The Outdoor Advantage, LLC has been making customers happy in central Maryland by performing quality work at reasonable prices since 2002.
I figured it was the heat getting to him and let it go.
It went down and stuck in the liner cutting it.
Carroll County Pools features all the following above ground swimming pools.
To which I laughed and said, it's a brand new, clean pool that no one entered and at that point I showed him the sealed box for the vacuum head and hoseHe returned to the office. Paul & Nancy Haney. I could not have asked for better service, quality or communication. The Outdoor Advantage, LLC has been making customers happy in central Maryland by performing quality work at reasonable prices since 2002.
I was amazed at how easy they made the whole process look and our, is PERFECTnot a single wrinkle!! *"you told me that every pool dealer you spoke with said that draining the water would ruin the liner" I said I spoke with several POOL STORES and I was willing to drain the pool if that was the best solution, but when I asked to speak to a pool technician the owner's tone of voice changed and within 1 minute I was hung up on. Their unprofessional crew leader was complaining the moment that he got to our home, that his office scheduled him for two jobs on the same day and how was he supposed to get two jobs done etc.
I feel I got screwed in paying him extra. And we know you would love to have one of ours in your backyard or business.
Thank you Steve and crew for all you have done!
At one point I even called back and tried to explain that I was trying to give you my business and I was rudely hung up on again. Description of Work Pool installed and detailing around. Not a chance I was willing to take lightly, especially if the hole is at the current water level (which it was). Description of Work air conditioning inspection.
There were no surprises. Another few days went by and I called them again, stating that there is STILL wet ground in the same area as before.
We help the homeowner add value to their land and create beauty according to the homeowners budget and dreams.
Electrode, Comp-745cf153-ef63-418f-86aa-bb2d78edd5cd, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.52, SHA-2b2fa7ae7cc148e01ffe2ff445132d34fe71577a, CID-17b4b263-007-182502503dfe1b, Generated: Sat, 30 Jul 2022 17:26:19 GMT, 3200 North Ridge Rd, Ellicott City, MD 21043, Mainstays Professional Pool Leaf Skimmer PP Net w/ 42" Aluminum Pole, Mainstays Floating Collapsible Pool Blue Chlorine Dispenser for 3" Tablets, Pool Essentials Chlorinating Liquid for Swimming Pools, 1 Gallon, Mainstays 7" Swimming Pool Blue and White Collapsible Floating Chlorine Tablet Dispenser, 180 Pcs Chlorine Tablets for Pool Cleaning, with 3 inch Floater, White, Arm & Hammer Clear Balance Swimming Pool Maintenance Tablets, 16 Count, Summer Waves Poolside Cup Holder Pool Accessory, Gray, 4-Pack, Adults, Unisex, Clorox Pool&Spa Shock Xtrablue2 for Swimming Pools, 6pk, U.S.
Steve and his crew were amazing through this whole process. In addition to our dazzling landscape designs, Horizon Outdoor Design can also create custom patio designs, ponds and water features, sidewalks, retaining walls and a host of other dynamic outdoor design services. They are incredible. We also have several customers as far south as Montgomery County.
I did get an estimate for the removal and haul away of the pool, and for installation of a new pool should I decide I wanted to replace the old one.
At this point we were already regretting that we ever contacted them. I was told that if it was considered an "obstruction" that I would be charged starting at $150.00 depending upon the size of the deck. I could never steal $1500 from someone, don't let them do that to you. Absolutely no complaints, my, service.
The 14 guage in-ground quality steel gives the pool unmatched strength and durability to last a lifetime. They had no desire what-so-ever, to resolve this. Description of Work They installed our new pooland it leaked the moment it was filled with water!
Description of Work They installed my replacement above ground pool.
They came the day they said they would come. I WAS VERY SATISFIED WITH THE WORK THAT WAS PERFORMED BY C&D'S INSTALLERS. At this point I felt the woman that I spoke was only interested in getting me off the line and not willing to listen to what I was saying to her.
Horizon Outdoor Design uses locally grown and cultivated plants that are acclimated to our region which helps reduces overall loss and plant replacement.
I thought C & D Installers, Inc. did a great job installing the pool but.I was upset about two things.
As usual, the crew arrived on time and started the job.In a little less than 4 hours they had the area dug out and the pool was up. Your trust means everything to us. The pool had to be drained and two days later them came out and performed the service. to deliver Paradise, Dog and Custom pools.
And for the record, I am not a paying customer, nor will I ever be. This is by far the worst experience that I have ever had with any contractor/business.
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I had originally planned on having C & D's Installers replace the vinyl liner on my very old above ground pool. So after the 4th day and still a wet ground, I called again. They worked extremely well together and did an excellent job, Dwight helped us out with all his experience on the maintenance of the pool and how to do it. Steve and his crew provided the best option and service for the repair. Founded 1995 With Angi since October 2005. To find more licensing information for your state, visit our.
They were extremely polite whenever I asked questions, and the pool is fabulous.
C & D'S INSTALLERS is currently rated 4.2 overall out of 5.
We paid $1500 and learned a valuable lesson, that not all business owners are fair, and just and live by a code of good morals and ethics. C & D Installers left whatever they were drinking stains all over the cement patio in front of the shed. Thank you for all your hard work!! Customers rated this pro highly for professionalism, responsiveness, and work quality.
All Above ground pool packages include the following: filter (variety of options available), wide mouth skimmer, dirt devil auto cleaner, telescopic pole, skimmer net, test strips, thermometer and A-Frame Ladder. It would have been less if we did not have that done.
We're talking 2 1/2' in one spot, 3' in another, 4' in another and up to 5 3/4' in another.
I just wanted to better understand my options, but I wasn't given any.
What am I looking at for time and money for pool maintenance?
The truth is that the company had no interest in solving this problem. Again, I explained to them that we did not use the vacuum.
Category excavators, landscaping, pool cleaners.
The crew arrived on time and started prepping the area but then it started to rain and the foreman said that he did not want to start digging and have it pour down rain because it would become a mud pit and ruin my yard, which I really appreciated.
I called C & D and explained to them that I think the pool is leaking because the ground is substantially wet, to which their office person told me to wait a week and see if it continues??? They were very professional and explained all the details of the pool as well as the details of how to opporate the pump.
They were right on with their price quote.
*A friendly, quality, and respectful pool man helped resolve this simple issue in a timely and inexpensive manner and answered all my questions without hassle.
Pool Supply Swimming Pool 5 Foot Leaf Skimmer Net with 4 Aluminum Pole Sections - 6" Deep Ultra Fine Mesh Netting Bag Basket for Fast Cleaning of the Finest Debris - 60" Long, Clean Spas, Ponds, Bestway Above Ground Swimming Pool Surface Skimmer Debris Cleaner | 58233E, Flowclear Soothing LED Waterfall Above Ground Pool Accessory, Intex Deluxe Pool Maintenance Kit for Use with 18' Diameter or Larger Pools, Electrode, Comp-6a8233e1-b38b-4227-a80d-a9c53ebb003d, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.52, SHA-2b2fa7ae7cc148e01ffe2ff445132d34fe71577a, CID-82a30699-007-18250217a4f558, Generated: Sat, 30 Jul 2022 17:22:27 GMT, Electrode, Comp-undefined, DC-prod-az-westus-14, ENV-undefined, PROF-PROD, VER-undefined, SHA-undefined, CID-5fade32c-551-18250265b396e2, Generated: Sat, 30 Jul 2022 17:27:47 GMT. The price included adding rolled foam to the walls before the liner was installed.
They used technology to level the area and hand-trialed the sand to assure a smooth base.
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I further told them that I had a pool deck that needed to be attached but it was already erected.
They clearly messed something up during the installation.
They were prompt, EXTREMELY courteoud, responsive, thorough, professional, and any other positive attribute/accolade I can think of.
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