The swatches they sent made it easy for me to assign my bridesmaids a color and let them pick whatever dress they felt would suit them best. Being in the wedding industry, I expected them to be understanding of the need to get your vision right and help you achieve that vision (within reason of course). We are a growing company, and we really appreciate your feedback. We ordered the dresses back Update: I did finally receive some help from Lauren who is the Director of Customer Support. I went with the tulle dress in petal pink and I was jealous my girls got to wear them and not me! I recommend this company 100%. We ordered early to make sure everyone had time to get necessary alterations. So grateful for all their help! She went above and beyond to make sure my dress arrived on time.
Revelrys customer service is responsive but unhelpful.
The Revelry website quotes 5 months for ordering dresses, and my bridesmaids received their orders as early as 3 months. Firstly, the production timeline 33% of the year and they don't offer custom sizes, so I don't really understand the need for that a Hi Britt, we don't see any communication from you to look into your complaint. I searched high and low to find a classy, not so typical dress for my bridesmaids. g a positive attitude. As a small and growing business, we do our very best to provide everyone a great experience! One of my gals had her dress lost by FedEx and Revelry made sure she had one in less than 4 weeks to ensure she had it on time for the wedding. I was unaware that they took 12+ weeks to make and ship the dresses, and the Hi Ashlyn!
Absolutely loves my experience with Revelry! - A decorative strap across the back of one of one the dresses broke off while getting makeup done, and we had to sew it back on. No biggie, I know how to sew. n dont even accept returns if dresses dont fit correctly. Packed with them asking you to measure the dress and YOURSELF along with sending photos of these measurements. We did a combination of velvet and satin in the color Sage. The dresses were delivered on time, and they came out absolutely gorgeous. The length sizing may be a tad confusing so confirm with your bridesmaids/bride you have the right length. THANK YOU REVELRY! Revelry messaged me and asked if Id want a dress from their warehouse from a canceled wedding! No clue why online dress ordering is becoming a thing especially when it makes items "final sale". So hyped. So th DO NOT USE! Since their selection is big it's overwhelming to shop the site. From the s Cant say enough great things about this company! e yet to hear from anyone, it has been 4 days, and no response. When the dress I ordered came I noticed the inside material is red and does not match the color of the outside of the dress- it looked so bad. I see they say they care about customer service, but to have a situation like this happen where months go by without telling someone you have canceled their order and not refunded them until they reach out is extremely unprofessional and will not be using you for my own wedding. I called customer service about a mistake I had made with my bridesmaid d We decided on Revelry for our bridal party dresses. After talking for over an hour to a manager at Revelry, I was able to get a dress and have it in time for the wedding. I instantly knew these wouldn't work for my bridesmaids when I opened the package, and I emailed customer service right away to inquire about a return and explain my situation. I have yet to receive my dress but other members of the bridal party have, they are beautiful and well made. The production time is ridiculously long, & to make matters worse there is 0 insight into what stage of production your dresses are in. mount of time, but I digress. They clearly care about their customers and were absolutely wonderful to deal with. I have now purchased 2 revelry dresses myself for weddings I am standing in. The customer service of Revelry is top of the line! Rachel was very instrumental in helping me fin We ordered bridesmaid dresses and ties for the groomsmen from Revelry! What an AWFUL company. When I asked Revelry how I could handle this, they said "no problem!" at home try on service and ordering their color swatches! Among that, the inconsistency in shipping times and the price definitely not worth it. In addition, the groomsmen had matching velvet terracotta bowties, and it was picture-perfect for our wedding! they were able to find one in inventory and send it to me right away. This is where it gets worse and my mind is blown. We are striving to make our customer's shopping experience as easy as it can be! Their designs are exclusively available on their website, and each dress is made-to-order. My girls wore the Dawson gown in black sequin and we received (and are still receiving) endless compliments! Then, once they hit an order threshold they would move it to production. I think they looked fine from afar, and will look nice in pictures, but they were absolutely NOT worth the money!
stretched out and misleading? I also had a great experience with their customer service as one of my BM had her dress stolen from her car just 2 weeks before the wedding (people suck) - Revelry had a dress out to her overnight (different style, but same color and velvet) so they saved the day! We are all pretty spread out, so it was awesome that they could each order their own samples to try on. Reinventing the Dress Shopping Experience. It is irresponsible of a company to be so casual about urgent situations for its customer and take 0 ownership & whats worse is receiving canned responses & not personal help. Who would buy it?! I chose Revelry because I wanted velvet for my fall wedding, and they also had pants options. rson said it had been worn before and altered. Why would this not apply to my prior order? Copyright 1995-2022 eBay Inc. All Rights Reserved. Home try-on is such a game changer, the quality cant be beat, and customer service is quick and helpful. No Interest if paid in full in 6 months on $99+.
The at home try on gave me a chance to have a little party with all my girls and let them decide on what they wanted together rather then only two at a time in stores during Couldn't find the right mother of the groom dress anywhere. Nothing but good things to say! Unfortunately, I'm a bridesmaid in other weddings coming up, and I will have to tell the brides that Revelry is not the way to go. A few complaints: anged the dress, but it did not fit either. You can get better dresses elsewhere for way less expensive, with better customer support. Everything was beautiful!! t styles for them to choose from.
Overall not pleased. Thanks again!! Not only was she super understanding, she, along with her manager, went completely above and beyond and in literally just a few minutes they solved what had felt like an completely unsolvable issue before I called. (I ordered from Azazie and CUSTOM, not made to order dress -which would theoretically take longer- shipped far before the shipping window) so, I ordered with 4+ months to spare. Revelry has provided the same personal touch without the expense! But they delete comments too! also one of the girls dresses got butchered by a tailor and my wedding is in 3 weeks. The best part is that if you want to avoid this by trying a dress on at home (if you have the time), they even charge you for that. The dresses were fantastic - quality material and construction, color matched the swatch exactly. I am so glad that I found Revelry for my bridesmaids dresses! Ship My husband and I got married on February 22, 2022, and used Revelry dresses for our bridesmaids, and matching Revelry bow ties for our groomsmen! My actual dress came fitting more snuggly, but even worse, the seams are all bubbli HORRIBLE EXPERIENCE Overall, my husband and I were very happy with our experience using Revelry, and would encourage other brides and grooms to try it out! I talked to Rachel on the phone. it the various body types that my bridesmaids have. One of my bridesmaids have already received their dress and loves it! - Things generally took a long time to get to us and/or to get back to us. Sandra was beyond kind and always provided a quick response to any questions/concerns I had regarding my order. that there's an additional 2-3 week delay ON TOP of the time chart posted on the website. I also purchased the swatches so that I could see the fabric and color up close, and it was the exact shade of terracotta that I was looking for. Not only that, but the return process was more difficult than applying for a home loan. Our goal is always to s Maddie is the one who has helped me order or adjust my items and she far exceeded my expectations! This company has some of the worst customer service I have ever experienced. I honestly felt ridiculous while dialing because I totally expected to hear that they were sorry for the situation I was in but that there was nothing they could do. Im so excited to get my dress and will definitely be writing a fantastic review afterwards. We are so sorry you were disappointed with your dress. I highly recommend these dresses. You can get a cuter dress on Lulus for 60 bucks and a lot less stress. The material was thick (which was great for cold weather too) and shaped just Hi Kristen!
Everyone looked incredible! I love the versatility in styles and fabrics, and Revelry is constantly releasing new colors and styles! They mentioned they make things to order which is why they can't accept returns outside a certain window (still not really sure how that makes sense but I'm not in the industry), but when I look at their website, it shows they are currently out of this product. Meanwhile if they gave me a realistic expectation about their time line I could have gone WEEKS ago to see if I could repair it when I originally had a seamstress appointment that I ended up canceling. I ordered a dress and learned that my dress may not even come in time. This helps ladies with larger bust and butts but itty bitty waists spend less money at the tailor! Additionally, you can order fabric swatches to compare colors and textures. Thank you, Revelry! Thank you so much for your feedback! They have great variety for every shape and size and theyre very responsive when you have questions. So grateful for RACHEL for going above and beyond to come up with a game plan to ensure that my soon to Ive been a bridesmaid in 6 weddings and this company takes number one for absolute worst. Otherwise it was shipped in plenty of time and the people have been responsive. The dresses are made-to-order. Shes awesome! I let them know that I would gladly pay expedited, overnight shipping for my original order. I ran into a dilemma where I ordered the chestnut shrugs and they came in looking nothing like the photo online, but I was out of town for family health issues Hi Cara, Our guys wore Revelry chiffon bow ties and pocket squares. They were very helpful and extremely communicative through the process (I was obviously freaking out). I don't know who is ripping off whose sty Hi Sarah, The customer service is absolutely amazing and helped me deal with a stressful situation so that it wasnt stressful at all!! I also wanted to get my bridesmaids each a gift card for their proposal box to put towards their dresses, but Revelry only does e-gift cards. These dresses are not "made to order." It was a little warm on wedding day, and the ceremony was outside, but everyone said they were comfortable in their dresses. I also purchased the fur stoles for my girls and myself to wear, they were so warm an We used Revelry for our bridesmaid dresses and the men's ties for our October wedding. Even after altercations my dress still didnt fit as it shouldve. What was the point of paying for the try-on if it was Bride here! I emailed them to see if there was anything they would be able to do as far as returning the original dress as I really didn't want her to have to pay for 2 dresses.
Give some lead time as it takes a long time from fitting to receiving final dress. However, I messaged Revelry on Facebook with the order number and they were able to keep in touch with me about when it was expected to ship. I had to order the dress 3 months in advance and the sizing chart is ridiculous.
I absolutely loved using revelry for our wedding day! I believe them all when they say they'll wear them again. That being said, if it werent for her I just couldn't give this dress company a good recommendation when there are so many other options to get a dress fast, at a lower cost, and made to order correctly. The dresses also f Hi Ashley! I emailed with a customer service member (Jada), voicing the problem that had come about, and she was more than accommodating, and speedy with her response time making a stressful situation into such a positive experience! "My dream is to make our customers feel special, and this weaves through absolutely everything we do at Revelry. Revelry is truly leading the way with the styles, fabrics, and colors and Im very pleased we went with them. We would love to know more if you email hello@shoprevelry.com. These bridesmaid dresses are absolutely stunning!
They sent two of my bridesmaids the wrong style of dresses as well. The dress I ordered is the correct size but the breast cups are 3 sizes too big and made poorly. Wedding will be in Feb 2022! For the cost of the dress, this probably shouldnt have happened. Not only was the home try-on process a breeze, but also once the actual gowns arrived, they were were beautifully made, fit e Hi Lisa! The are made to order and custom but arent even custom to your body measurements.
nce they flattered them so well. Those should by ALL MEANS not be considered "alterations." We are working to provide clear communication of our policies through our check out process and FAQ page! Also, as I look on the site, I am seeing 12-14 week production advertised as the standard time vs the original 12-16 week time communicated. esses from their home office. She answered ALL my emails in a timely fashion, was very considerate and kind, and helped me find a dress way sooner! Finally finding bridesmaid dresses that wont sit in my closet Revelry was so amazing to deal with. Ended up with the larger of the two sizes. If you don't return them in the ridiculously short period of time for the at home try-on you have to pay for them in full. I ordered my dress too late and it wasnt going to be here on time. Shopping with them is in no way worth it at all. Her kindness helped ease my anxiety and she helped me find the perfect solution! All the bridesmaids were wearing Revelry. I could not have been more dissapointed with this company, and I really wanted to like it. I loved my champagne gold satin bridesmaid dresses and all of my bridesmaids did too! I don't ever leave bad reviews for companies but I found the whole situation and the response so unfair that I had to let others know. Very unhappy with the fit. I first ordered the swatch boards to decide on colors, and then the mega swatches were so handy when I was picking the fabric I wanted. REVELRY is simply the best! Do your bridesmaids a favor and order from somewhere that takes your measurements and does a fitting in person. I also messaged Revelry a few times on Facebook asking for color combination photos and they were so accommodating. We are SO happy to have been a part of your wedding! This brand is very disappointing.
So many compliments! The website states these dresses are custom, but no measurements are needed to order. They specialize in bridesmaid dresses that can be ordered online with the option to try on your favorites at home before you buy one. There are 5 weeks until the wedding so there was no chance I was going to get a new dress in time. After over a month in production and 0 update on my order (again, other retailers provide ample insight into your order and status updates) I reached out because I was getting nervous. You are awesome! I then asked for a refund, so I could at least try to find a bridesmaids dress elsewhere. I typically have to try on multiple outfits for every purchase. At first glance, the dress prices seem very reasonable- that's until you see that to try on a dress it will cost you $10 for EACH dress, and the amount you pay does NOT go towards the purchase of the gown. r, and we do our best to be upfront about this throughout the ordering process. The dresses were absolutely beautiful and very high quality. However, they wouldn't refund me anything for messing up my order and sending me a dress in a style I didn't order/didn't want. The dress looks beautiful on every body type. The material is extremely durable and nice and meant to hold up. I know I can't be the only lady out there that has a 40" bust, 25" waist, and 42" hips. I also had two girls pregnant when we had to order and the customer service was good to help them decide how they needed to order and size since you have to order several months in advance of wedding day. They dont answer the phone. The dresses were stunning, quality was amazing and shipping was on. Best place for bridesmaid dresses hands down! for about a month and a half when they came in, so I missed the return window. After you have fallen in love with a silhouette, you can return the originals and send away for your own. I dont normally write reviews but if I can save a bride from the troubles I went through I would. Due to the nature of the line of work that I am in, I am not allowed to have a public online presence and have to use a pseudonym for my name. This is the first review Ive ever done. One came stained- they refused to refund or send another one, only offered a dry cleaning bill. Thank you Revelry for maki My bridesmaids (and one groomswoman) wore velvet Revelry dresses at my wedding and we couldn't stop raving about them! Thank you for a great experience. After attending WAY too many weddings I can say this is the worst experience I have ever had. We're so sorry to hear you had a disappointing experience with us. I've been a bridesmaid in multiple weddings. and fabrics, I worked with a stylist who made suggestions based on the venue and time of year, and also sent me several pictures of different dress combinations. Our dresses are final sale but we are flexible for issues that are caused by Revelry. Could not have asked for a better online bridesmaid site. I was grateful for that, but it wasn't the dress style I ordered, and I had no choice but to take the only one available since the wedding was a week away. I just want to know the confirmed delivery date before spending more money to a lost cause. Thanks to Rachel for the answered questions while I make my next purchase! If you are looking for dresses that look and feel amazing, these will be your favorites! And no plastic storage bag for keeping. They have so many different styles in the color or even different fabrics too and same colors. 1)there shipping time is pretty bad. The dress was not made well and took forever to get.
I spent a lot of money on the "try on dresses".
They were true to size and the home try on was a lifesaver. Thank you for sharing your experience. to see the paper tag said 10. The item you've selected was not added to your cart. Solely because it was outside their return window, they wouldn't work with me on a return. When I stumbled upon their shop I knew their color and style options were what I wanted for my boho-modern wedding. Best customer service ev Hi Karla, Representatives obviously dont care about the reputation they are putting out.
how the true color in all of our marketing materials. I started by order sample swatches and took those with me to my dress try on, also took the colors in different lighting to make sure I knew what I wanted.
I put my faith in this company that they would deliver dresses so important for the day in time. I ordered from this site for my brother and now sister-in-law's wedding. We are so happy you were provided such a great experience by Alexa! There were seams that were loose (with white string on a dark red dress), snags that ran across the dress, bumps on the side seams (because it was done so poorly), and the area where the slits start the dress was sewn so it came inward and made your hips look larger. Their dresses look nothing like the swatches they give you and they refuse to do anything about it. Absolutely loved my experience with Revelry! I will only suggest Revelry for Hi Holly! You order based on their size chart and order a set size. The girls were in the deep olive satin dresses and the men had the olive ties. Thank you so much for sharing the love! I will never recommend Revelry to anyone who is planning a wedding. The company now offers a collection of made-to-order gowns in addition to wedding party garments. After ordering and waiting the 12-16 weeks for the dresses to arriv Revelry made trying on dresses so simple! 
- What Is Surprise Kate Spade
- Signature Sleep Triumph
- Heat Pipe Temperature Range
- 2-handle Bathtub Faucet Replacement
- Suspenders For Battle Belt
- Stay On Parents' Insurance Until 30 California
- Tulum Beach Hotel Deals
- Christopher Spitzmiller Lamp Shades
- Laser Engraving Colors
- Reese's White Peanut Butter Cups
- Excellence Oyster Bay Beach Resort
- Taylor Made Dock Wheel Installation
- Whole World Botanicals She
- Vallejo Mecha Color Case
- Hotel Continental Venezia
- Phifertex Premier Lounge Chair Costco