All trademarks, logos, and service marks displayed on the Sites are registered and unregistered trademarks of Kendra Scott and/or third parties who have authorized their use, and all materials on the Sites are protected by copyright and other intellectual property rights, including but not limited to the photographs, jewelry designs and the Sites, except where explicitly noted otherwise (collectively "Intellectual Property"). The description of goods, price, and applicable tax are agreed on between you and Kendra Scott when an order is placed. If you have a cause close to your heart and would like to host an event, please contact your local Kendra Scott store. If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to take down Content, terminate your account, prohibit you from using the Sites, and take appropriate legal actions. Our thin adjustable chain necklace features an adjustable slider, so you can easily adjust it to your ideal length! Arbitration shall be administered by the Judicial Arbitration and Mediation Services, Inc. ("JAMS"), pursuant to the most-current JAMS Streamlined Arbitration Rules & Procedures, and conducted by a single, neutral arbitrator. Repair processing begins after your package is delivered to us. Your name, address, telephone number, and e-mail address. The gifted product cannot be returned by itself or exchanged. Want to style your Elisa Necklace in even more ways? ENGAGEMENT RING LIMITED WARRANTY AND REPAIR POLICY, 13. If you need your order sooner, select a different store. We recommend using the pouch to store your jewelry and polish your jewelry as needed. 
Requests must be made at a minimum one month in advance of desired event date. If you do not agree to the changes, you should stop using or logging in to the Sites and refrain from any services provided by or at the request of Kendra Scott. At this time, we can only ship to one address per order. If exchange rates are updated while youre shopping, a message appears to let you know. 
Send this information to us by mail or e-mail: By mail: 3800 N. Lamar Blvd., Suite 400, Austin, TX 78756, Attention: Copyright Agent, By e-mail: copyrightagent@kendrascott.com. Eligible items may also be returned to one of the following Kendra Scott storesfor return within 30 days of receipt. 
A complimentary ring dish may be included with the purchase of an engagement ring, while supplies last. A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury", you are the copyright owner or are authorized to act on the copyright owners behalf. Kendra Scott reviews each request for a Kendra Gives Back event and/or a product donation request. You will receive a refund in the same currency and same exchange rate as your original order. We may provide opportunities for you to post text, photographs, videos, or other content (collectively, "Content") on the Sites for use by Kendra Scott. Sign up and get 15% off your next purchase. Click here for details. We each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. Due to the custom nature of this order, each order will be handled individually. The hook necklace extender is right for you. The exchange rates are updated daily. Engagement rings will be held in store for 30 days before the piece is considered abandoned. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, create derivates of or modify the Intellectual Property in any way. To exchange an eligible item without going to a store, simply return it to the Kendra Scott distribution center by using the pre-paid, pre-addressed return shipping label included with your order and place a new order for the item you want. Identification of the material that you believe to be infringing and its location. Business days are Monday-Friday except for federal holidays. You must provide us with a valid proof of purchase to receive a repair. All promotions are available while supplies last. If something seems too good to be true, it probably is! Please note that shipping windows are estimates and delivery dates cannot always be guaranteed. Always wear your rubber or metal safety backs with your earrings to prevent loss. If you have questions about the return policy or about how to make a return, you may contact Customer Service via email at service@kendrascott.com or call us at 866-677-7023. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. Once placed, all orders are considered final and you may not change or cancel them. Kendra Scott will not replace lost or stolen gift cards without satisfactory proof of purchase. Store your Kendra Scott Fine Jewelry in its pouch or lined box for safe keeping. Engraved pieces, masks, nail lacquer, Birthday Discount purchases, gift cards, Kendra Scott Branded merchandise, custom pieces created at the Color Bar, merchandise marked as Final Sale, and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange. A customer may return an eligible, unworn, unused custom engagement ring for up to 30 days without penalty. Please review our Privacy Policy for more information on how we collect, use and share your information. An agreement for Kendra Scott to sell goods to you is made when we accept your order. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Designed with a 4 inch length, attach this extender onto your favorite styles to find the perfect fit. To exchange an item, simply return it and place a new order for the item you want. Your jewelry pouch doubles as a polishing cloth. Exclusions apply. If, in Kendra Scotts sole discretion, a promotion is used incorrectly or being abused, Kendra Scott has the right to cancel any orders placed and ban the usage of any further promotional material by such user(s). A refund will be provided once the business has confirmed the product was received and verified. Dainty and delicate, this elevated chain is ready for however you want to style. That doesnt mean that we control or endorse those websites, or any goods or services sold on those websites. International Orders are not eligible for repair. Boxes. The complaining party shall have within ten (10) business days to inform Kendra Scott that an action has been filed seeking a court order to restrain the alleged infringer from engaging in infringing activity on the website. You may only use your Birthday Discount one time per calendar year. All orders with in-store pickup will be notified by their Diamond Expert when the ring has arrived and is available for pickup. We are happy to donate product to be used in fundraising efforts for 501(c)(3) non-profit organizations. You acknowledge that Kendra Scott reserves the right to deactivate accounts, cancel orders, and/or refuse to accept orders from users that violate the Terms or for such other reason as determined by Kendra Scott. Whether you prefer a loose fit or something close to the wrist, this extender makes styling so simple. Any materials, information, or ideas you send us or post on the Sites, by any means, will be treated as non-confidential and non-proprietary, and may be disseminated or used by Kendra Scott for any purpose whatsoever. If it is not currently your birthday month, well send you a code during your birthday month. If the quote is approved by the customer, the repair work will be initiated and completed around 10 business days. Please note that products from our Home and Candle collections will arrive in a specialty box and are not eligible for gift wrapping. If you believe that your account has been compromised at any time, please contact us at service@kendrascott.com. Fashion jewelry and vermeil jewelry are not eligible for repair. If you select to prepay duties and taxes, the order total presented at checkout is the exact amount youll be billed by Borderfree, and there will be no additional costs due upon delivery. Please check the store locator for days and hours of operation for this location. Be an insider! The store you selected is closed today. We are able to deliver messages to most major mobile phone carriers. Due to military handling time, delivery to some destinations may take up to 45 business days. FOR EXAMPLE, WE DONT MAKE ANY COMMITMENTS ABOUT THE CONTENT ON THE SITE, THE SPECIFIC FUNCTIONS OF THE SITE, OR ITS RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. We may modify these Terms at any time, so be sure to check back regularly. WE PROVIDE THE SITE "AS IS". You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law. To report possible knockoffs or counterfeit products, please email brandprotection@kendrascott.com. There is no judge or jury in arbitration, and court review of an arbitration award is limited. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements. Any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet. If the jewelry is found to be repairable but the damage is not covered by the warranty or surpasses the one-year warranty term, a price quote will be provided to the customer for approval for billable work. To redeem your birthday discount for a purchase at a Kendra Scott retail location, please bring this code with you and provide the discount code along with your email address at checkout. To exchange an eligible item in a store, simply stop by your nearest Kendra Scott store. Kendra Scott provides FREE RETURN SHIPPING on qualified orders for international customers. Message and Data rates may apply. The following shipping methods are in effect during this time: Standard: Will arrive in 3-5 business days after processing and shipping, Two-Day: Will arrive in 2 business days after processing and shipping, Next-Day: Will arrive the following business day after processing and shipping. Monday-Thursday: 8am-10pm CT
Sign up and get 15% off your next purchase. To return by mail, please complete the Return Form included in your Buy Online, Pick Up At Store order and print a pre-paid return shipping label by visiting kendrascott.com/returns. You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law. If a Kendra Scott Fine Jewelry piece is damaged after the first year, we will facilitate repairs with like quality materials at an additional cost. If a Kendra Scott Fine Jewelry piece is damaged after the first year, we will facilitate repairs with like quality materials at an additional cost. A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website. You have the option to receive free gift wrapping on eligible online orders. The Birthday Discount is non-transferable and voidable if transferred prior to redemption. A simple foundation, our collection of dainty chain necklaces will showcase your favorite charms. If Kendra Scott hosts a Kendra Gives Back event for your organization or provides donated product to be used to fundraise for your organization, you agree to these Terms and Privacy Policy. Please unpack and inspect your order immediately upon receipt. All shipments to APO, FPO, and DPO addresses are sent via UPS Surepost. After selecting your shipping country and selecting the currency, product prices will be displayed in the currency you selected. You will not be able to edit or delete any Content you have submitted. Kendra Scott also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Kendra Scott upholds brilliant standards of design, materials and quality of craftsmanship and do our best to ensure you receive jewelry in perfect condition. Kendra Scott has partnered with Borderfree to provide international shipping to more than 175 countries. ENGAGEMENT RING LIMITED WARRANTY AND REPAIR POLICY. BUY MORE SAVE MORE ON MARKDOWNS. Repair processing begins after your package is delivered to us. discount automatically applies in cart. Similarly, you consent to receive communications related to your use of the Sites from us electronically. All purchases made with the Birthday Discount are final sale and are not eligible for return or exchange. By providing your email address and mobile number, you agree to receive recurring Kendra Scott marketing emails and/or recuring autodialed promotional and personalized marketing text messages (like your Birthday Discount code and cart reminders) from Kendra Scott. If not, click continue. Kendra Scott offers a 15% discount to healthcare works, teachers, military and first responders every day in a Kendra Scott store only with a valid photo ID. Chains are so versatile! Kendra Scott, LLC is not responsible for lost or damaged jewelry after delivery has been accepted. Any unworn merchandise must be sent back to Kendra Scott within 30 days of receipt of product. Whether worn with charms or on its own, its a classic. Please allow up to 15 business days from when we receive your return for your return to be processed. Kendra Scott promotions are available while supplies last and may only be valid for a specified date and timeframe along with additional limitations and exclusions. Make it your own with our collection of Fine Jewelry Charms. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. Always remove your jewelry before swimming and exercising. Accordingly, we may not be held liable, directly or indirectly, for any loss or damage caused to you in connection with any Content posted by another person. The warranty is non-transferable from the original purchaser or registrants. All returns of fine jewelry must be securely packaged (in the original jewelry box) and must include a completed repair form filled out by a sales associate or customer service representative. cart reminders) from Kendra Scott, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided or any other number that you designate. Business days are Monday-Friday, excluding federal holidays. Buy More, Save More! In that case, the hearing shall take place in Travis County, Texas. If you receive a notification of alleged copyright infringement and believe that the claim is erroneous, you may submit a counter-notification to Kendra Scotts Designated Agent within thirty (30) days of the date the Content was removed from the Sites. Upon receipt of a counter-notification in accordance with the above, Kendra Scott shall promptly provide the complaining party with a copy. If a Kendra Scott Fine Jewelry piece fails during normal wear within one year of the original purchase date due to a defect in material or workmanship, as solely determined by Kendra Scott, we will repair the Kendra Scott Fine Jewelry piece with like quality materials at no cost. All fees are to be paid for by the customer at the time of delivery. If it is currently your birthday month, well send you a code right away that you can use at any time during your birthday month. Shipping rates at time of purchase are free of charge to the customer. For in-store pickups, a Diamond Expert will also notify the customer when the ring has arrived in store. Remove jewelry when washing your body, swimming, exercising, or cleaning. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. We reserve the right to modify or discontinue the Sites at any time, with or without notice to you. All unworn, eligible unused items may be returned at your nearest Kendra Scott store for exchange or store credit only within 30 days of purchase. Gift Cards cannot be used to purchase other Gift Card(s). Please describe the work and, where possible, include a copy or the location (e.g., URL) of an authorized version of the work. Items purchased are not eligible for price adjustments due to changes in exchange rates. All orders are shipped via United Parcel Service (UPS) and cannot be delivered to P.O. Orders placed Monday through Friday (excluding holidays) with Standard Shipping Method will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Our bracelet and necklace extenders and chains are designed for unlimited customization. You can also provide a mobile number to have your Birthday Discount code texted to you for in-store or online redemption. Your signature or the electronic equivalent. From time to time, Kendra Scott offers certain promotional discounts, gifts with purchase, buy-one get-one free events, and other promotions. To clean the thread on your cord bracelet, occasionally wash it with a soft sponge and mild soap in lukewarm water. Please refer to our Jewelry Care page for detailed instructions on how to care for yourKendra Scott jewelry. You can also click here, scroll down to the Check Order section and submit order information to check the status of your report. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Any product purchased during a "Gift with Purchase" or "Buy One, Get One Free" promotion may be returned. We are honored to support women and families causes in our local communities through Kendra Gives Back events and donation of Kendra Scott products. ITEMS PURCHASED WITH THEBIRTHDAYDISCOUNT ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. To clean, rub your jewelry gently in one direction. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. Post 30 days, the customer will be responsible for a 20% restocking fee (20% of the retail price at the time of purchase). Just add Kendra Scott charms with the custom removable bail that comes with each. ALL SHIPPING CHARGES ARE NON-REFUNDABLE. Shipping charges may apply on your new order. A $50 fee may be required and covers the cost of shipping your jewelry to Kendra Scotts repair center. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Kendra Scott Purchases Made Online And Picked Up Curbside Or In-Store. Any and all claims must be reported to Kendra Scott within five (5) business days without exception. Wash your Kendra Scott Fine Jewelry with gentle hand soap, rinse well and dry completely with a soft cloth. Kendra Scott only sells products directly through www.kendrascott.com, at Kendra Scott retail locations or through authorized retailers as provided on this list: https://www.kendrascott.com/stores. If you believe that a user is a repeat infringer, please follow the instructions above to contact Kendra Scott Designated Agent and provide information sufficient for us to verify that the user has been determined to be in violation of the DMCA repeatedly. You acknowledge and agree that using our Sites does not afford you any rights to the content you access. Donations are limited and based on availability. You may unsubscribe at any time, but you must be signed up at the time of your birthday to receive your Birthday Discount code. Stones are fragile and can break, crack, or scratch if not handled with care. Learn a little more about our favorites! Promotion code may be required upon checkout. The Sites may contain links to third-party websites. Be an insider! Be an insider! All orders are shipped via United Parcel Service (UPS). You may not share your account with anyone else. service@kendrascott.com. Gift Cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value, except where required by law. To redeem your birthday discount for an online purchase, enter your Birthday Discount code at checkout. To obtain your Birthday Discount code, submit your birthday and email address here. For orders shipped directly to the customer, a signature is required for the delivery. You and Kendra Scott agree that any dispute arising out of or in any way related to the Sites, Kendra Scott products, or the services provided by Kendra Scott or its affiliates whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises, including any dispute or claim as to the application, enforceability, scope, or interpretation of this agreement to arbitrate, shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. All engagement rings will come as a gift-wrapped item in custom packaging, inclusive of a ring rouch, ring box and decorative box. Ineligible for Certain Promotions and Policies. All engraved items will ship within 5 business days of an order being processed. If you dont see your country listed, we dont currently ship to that destination. If the amount of your online Gift Card(s) does not cover the total order amount, you must pay the remainder of the purchase with a valid credit card. All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to the Kendra Scott distribution center within 30 days of receipt of product in original packaging with tags on. Arbitration shall take place by phone, unless an in-person hearing is requested by either party. Kendra Scott, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages. If you have any questions, please contact service@kendrascott.com. We recommend that customers procure independent insurance coverage for your jewelry to cover significant damage, loss or theft.
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